It offers generous switching incentives, from time to time. The last building society that does banking on a national level, Nationwide offers a good range of current accounts, some of which come with great incentives and perks, from interest paid on your balance to insurance options. Starling’s customers in our survey praised the app for being easy to use, and highlighted the bank’s great customer service. Starling Bank’s digital-only current account is quick to open and efficient to manage, and the app is packed with features. Learn more about the results and the winners. Here’s the full list of providers, including banks and e-money providers that we considered and how many of their customers said they’d recommend the brand to a friend. In 2023, we published our independent customer satisfaction survey on current accounts in England, Scotland, Wales and Northern Ireland. Best bank in the UK by customer satisfaction in 2023 I you save the maximum £300 a month, at 7% gross AER, you'll earn around £136.50 at the end of the 12 months. The interest you’ve earned will be paid to you at the end of this period. Starling is best if you’re spending money abroad, as it doesn’t charge you fees when you’re paying by card or taking cash out overseas and uses Mastercard’s exchange rates.įor those looking to maximise the return on their savings, first direct is a winning option as by taking out its current account you get access to its top-paying Regular Saver account, which lets you save £25 to £300 a month for 12 months. If it’s interest on your credit balance you’re looking for, Kroo – another digital bank – is currently offering an impressively high rate that is more than on some savings accounts. The vast majority of their customers also said they’d recommend them - Starling Bank came top with 94%, followed by Nationwide with 90%, but the other 3 aren’t far behind with percentages in the high 80s. Two of these are digital-only banks so you would need to make sure this would suit you before choosing one of them. If you’re simply looking for a bank with the best customer satisfaction, Starling Bank, Nationwide, Lloyds and Monzo received the highest ratings for overall satisfaction. The bank that’s right for you depends on your priorities and your financial situation. Debit cards with low foreign transaction fees.
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